常見問題解答
如果我對購買的商品不滿意，可以退貨嗎？
是的。只要商品未磨損且採用原包裝，我們就接受交貨後 30 天內的退貨和換貨。收到商品後，退款將在 2-7 個工作天內處理。如欲了解更多詳情，請查看我們的退貨和換貨政策。
我如何追蹤我的訂單？
訂單出貨後，您將收到一封包含追蹤號碼的電子郵件。
你們有促銷或促銷活動嗎？
是的！我們定期提供促銷和獨家折扣。請務必在Instagram上關注我們並訂閱我們的時事通訊，以了解我們的最新優惠
我可以使用多個折扣或促銷代碼嗎？
一次訂單只能享一次折扣。折扣碼不能疊加。
您是否與有影響力的人合作或提供合作？
是的！我們喜歡與有影響力的人和創作者合作！如果您有興趣與 9to5 Studios 合作，請隨時透過電子郵件與我們聯繫或在 Instagram 上私訊我們。
船運
你們在哪裡出貨？
9to5 Studios 總部位於澳洲雪梨。我們目前提供全球運送。請注意，9to5 Studios 不對某些國際包裹產生的關稅負責。我們建議您在購買前諮詢當地海關以了解具體資訊。
我的訂單的交貨時間是多少？
標準國內運輸通常需要 3-5 個工作天，而快遞運輸選項可能會加快交貨速度。
Do you offer international shipping?
Yes! 9to5 Studios offers international shipping to most countries worldwide. We offer free international shipping on orders over AU$195.
如果我的包裹遺失或被盜，我該怎麼辦？
如果您認為您的包裹遺失或被盜，請盡快透過info@9to5studios.com聯絡我們的客戶服務團隊。請注意，9to5 Studios 對包裹遺失或被盜概不負責。對於標記為已送達但未收到的包裹，我們不承擔任何責任。
BAROQUE PEARLS
What makes Baroque pearls different from regular pearls?
Baroque pearls are known for their organic, irregular shapes. Unlike traditional round pearls, every baroque pearl is unique in size, shape, and texture, making your 9to5 Studios baroque pearl jewellery truly one-of-a-kind.
Why does my Baroque pearl piece look different from the image online?
Each Baroque pearl is natural and formed uniquely, so no two pearls are alike. The piece you receive will have its own individual charm and shape, reflecting the beauty of nature. That’s the magic of our 9to5 Studios Baroque pearl pieces—every item is exclusive to you!
Are Baroque pearls less durable because of their irregular shapes?
Baroque pearls are as durable as traditional pearls, but like all pearls, they need to be handled with care. Avoid exposure to water, chemicals, or hard surfaces to ensure your 9to5 Studios Baroque pearls last beautifully for years.
Can Baroque pearls be worn for everyday use?
Yes, Baroque pearls are versatile and can be worn daily. Just remember to follow proper care instructions to keep them looking fresh and glowing, so you can rock your 9to5 Studios Baroque pearl piece from 9 to 5 and beyond!
